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Membership

Clinic PricesSandringham Clinic Prices

How does it work?

1. Sign up and become a Musclefix member for $19.95 per week on direct debit via your bank account or Visa or MasterCard.

2. Gain access to exclusive membership rates for all of your appointments on weekdays and weekends. Claim your appointments on private health insurance.

3. Save on your massage and come more often. Come anytime, at whatever frequency suits you.

4. Book online 24/7.

Other details

– Minimum term of 10 weeks of active membership
– Pause anytime (max. pause of up to 5 weeks in the first 10 weeks)

Payment

Commencing membership payments constitutes your acceptance of the Musclefix Membership Agreement. (See details below)

Musclefix Membership Agreement

  1. $19.95 per week is the fee to be a Musclefix member (Weekly fee ongoing until you cancel).
  2. As a Musclefix member, you get access to book and pay for appointments at the Member Weekday and Member Weekend rates as advertised on our price list. Massage is in our clinic (not mobile massage). Member prices are not available while member fees are owing or your membership is on pause.
  3. Victorian public holidays and special days. All appointments on Victorian public holidays are charged at Weekend rates. Special days of Christmas Eve and New Years Eve are also charged at Weekend rates.
  4. You agree to book your appointments either online or in-person at an appointment, not via phone, email or sms.
  5. The weekly fee is not redeemable for massage and is not claimable on private health insurance.
  6. Upon signing up you agree to pay the weekly fee each week via direct debit from either your Visa, MasterCard or bank account.
  7. The minimum term is 10 weeks active membership (10 x $19.95) then ongoing until you cancel.
  8. All weekly member fees and massage payments are non-refundable. Failed debits due to insufficient funds in your account may incur a small fee to you by our debit provider.
  9. You agree to keep your payment details valid and up to date.
  10. You may pause your membership by emailing info@musclefix.com.au. You agree to provide us with 7 days advanced notice and a start and end date for the pause. During the first 10 weeks of your membership you may only pause up to 5 weeks.
  11. Your membership is solely yours and CANNOT be shared or transferred.
  12. Musclefix reserves the right to terminate individual memberships and/or withdraw the membership offering at anytime.
  13. You will be billed in full for any and all appointments you fail to arrive at. You grant us permission to bill your Visa, MasterCard or bank account using details you have given us.
  14. You must provide us with 24 hours-notice to cancel or reschedule your appointment otherwise full payment (at member rates) is required. You grant us permission to bill you via your payment details given.
  15. Appointment durations include both professional consultation and massage.
  16. You may cancel your membership and direct debits after you have completed 10 weeks of paid membership. You must give Musclefix 30 days notice to cancel your membership.
  17. The only permitted and accepted way for you to cancel is via email to info@musclefix.com.au, and is only successful when you have received an email reply from us confirming cancellation of your membership. Verbal requests are not accepted or permitted.
  18. You agree that signing up and commencing membership payments constitutes your acceptance of the Musclefix Membership Agreement. You also agree to sign a paper version of our membership agreement at your next visit or visits.